Petcasts FAQ

  • What is a podcast?

    Podcasts are audio or video programs that you can download and play on your computer or portable media player. Petcasts are usually distributed using Really Simple Syndication (RSS) technology.

  • What do I need to see and hear podcasts?

    To see and hear podcasts, you need a computer with a sound card. If you want to take your podcasts on the go, you'll need to transfer them from your computer to a portable media device.

  • Do I need special software to receive podcasts?*

    To receive podcasts automatically, you need podcast subscription software such as Apple's iTunes (which has the software built in), or services such as Odeo.

  • Why don't video podcasts play on my PC?*

    Purina video podcasts are in .mp4 format, which you can view using the QuickTime player, RealPlayer or iTunes - all of which are available at no charge. Windows Media Player does not recognize .mp4 video files. If you have trouble viewing Purina video podcasts, download one of these players and try again.

  • How do I subscribe to Purina podcasts?

    The easiest way to subscribe to Purina podcasts is via our Petcasting homepage on iTunes, where you may subscribe to shows at the click of a button. Alternatively, all of our podcast pages include an XML link that you may copy and paste into your podcast software of choice.

  • Does Purina charge for its podcasts?

    No. Purina podcasts are free of charge.

  • How often does Purina publish new podcasts?

    Publication schedules vary. Some of our podcasts may be published weekly, others less often. Subscribe to the podcasts to make sure you catch all the action.

  • Can I contact Purina about these podcasts?

    Sure. Send feedback to podcast@purina.com. If you'd like to receive ongoing communications from Purina, please complete our email registration form. (links to email pop up window upon click)

  • Why doesn't my podcatching software/mp3 player/mobile device work?

    Please consult your software or hardware help files for assistance.